Shipping Policy

1. General Information

At More is Better, we strive to deliver your products in the fastest and safest way possible. All orders are processed and shipped from Portugal. By placing an order at https://moreisbetter.pt/, you agree to the terms outlined below.

2. Processing Times

All orders are processed within [1-3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Note: During high-volume periods or sales, processing times may be slightly extended.

3. Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

• Portugal (Mainland): Delivery within [2-3] business days.

• Portugal (Islands - Madeira & Azores): Delivery within [5-10] business days.

• European Union: Delivery within [5-12] business days.

• International Shipping: Delivery times vary by destination.

Free Shipping: We offer free shipping on orders over €200 for Mainland Portugal.

4. Order Tracking

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.

5. Customs, Duties, and Taxes

More is Better is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.), especially for orders outside the European Union.

6. Damages and Issues

If you receive your order damaged, please contact us immediately at iwantmoreisbetter@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.